Terms and Conditions
Welcome to Hey Neighbour Festival. Please read these terms carefully as they govern your use of our services.
Effective Date: 12 December 2024
Event Details
The festival has been moved back to December (2025), the new dates and full lineup will be announced by the 30th September 2025.
Event Name
Hey Neighbour Festival
Date
TBC, December 2025
Venue
Legends Adventure Farm, R515 Rhino Park, Pretoria, 1001
Refund Policy
Kindly note that all ticket refunds will be concluded by the 10th October 2025
120+ days before event
Less cancellation fee
91-119 days before event
Less cancellation fee
59-90 days before event
Less cancellation fee
60 days or less
No refunds issued
Website Use
Use the website for its intended purposes, including:
- Accessing event information
- Purchasing tickets
- Registering for updates
Prohibited Activities
- Unlawful use of the website
- Unauthorized content reproduction
- Disrupting website functionality
Event Rules
Entry Requirements
- Valid ticket required
- Age verification for certain areas
- Security check compliance
Expected Conduct
- Respect for all attendees
- Compliance with staff instructions
- Following venue guidelines
Liability
Hey Neighbour Festival is not responsible for:
- Personal injury or property damage
- Event changes or cancellations
- Third-party actions or negligence
Need Help?
Support Hours
10:00 - 16:00
Weekdays Only, not on public holidays
Updates to Terms
We reserve the right to update or amend these Terms and Conditions at any time. Updates will be posted on the website, and continued use of the site constitutes acceptance of the new terms.
Thank you for choosing to experience Hey Neighbour Festival. We look forward to hosting you!
Read our Privacy Policy to understand how we handle your data.